Gathering Customer Feedback.
Easy implementation
Automated solutions
Build your online reputation
Insights
Surveys
Reputation
growth
Win Win
support
Get customer insights
Our easy process invites honest customer feedback, helping you quickly see what is working and identify your strengths and weaknesses.
In addition – your customers can win R500 in our lucky draw competition.
Your online reputation
How much is 1 new customer worth?
How about 1 retained or repeat customer?
Get useful insights while giving your customers a voice
(and gain insight into any issues before they reach social media!)
We will take it one step further, by helping the customers who love you to publicly rate you on Google and other platforms!
Plan & Pricing
Join us as we embark on this process.
We launched in November 2025.
Discounted pricing – valid until the end of the year.
Launch
R150
per month
1 Brand
1 Feedback Form
Download Prototypes
World class support
Responses sent real-time to email
Monthly Reports
Setup fee covers your first 2 months (R300)
Thereafter – month to month contract
…
Cancel any time
Gold
R250
per month
up to 2 Brands
5 Feedback Forms
Download Prototypes
World class support
Responses sent real-time to email
Monthly Reports
Platinum
R999
per month
All the benefits of Gold
Your personal survey & automation specialists
Client Reviews
Watch this space!
We launched in November 2025 – we plan on collecting glowing reviews soon…
Would you like to be the first?
How we make a difference…
Initial Survey (NPS)
We build you a branded feedback survey and apply best practices to provide your customers with a quick, easy-to-complete form, including…
> Net Promoter Score (NPS) question (Who would recommend your business)
> Proven simple questions
This is 100% internal feedback for your business to gather useful info.
Handover Pack
We build a custom handover pack for your business – including:
> Professionally designed QR codes to display at your offices
> Links to include in your electronic communications (Email footer, newsletter, invoices etc.)
> Suggestions for how to invite feedback in your context
Set and forget – automated solution
Print and put up the QR code. Added it to your newsletter. Included it in your invoicing etc. Then you can continue focusing on your business and adding value to your customers. As soon as a customer wants to share something – you will be the first to know.
> Feedback forms are always available – 24/7
> Responses are delivered directly to your email
Win-Win – Incentives
Customer Is King runs a monthly competition. We sponsor the R500 prize. Your customers can enter by completing any of the feedback survey hosted on our platform.
> You win – by getting more feedback
> Your customers win – by feeling heard – and standing a chance to win
> We win – by supporting multiple business and sharing the benefit / learnings / cost of automations
The winners first name and the the company they rated will be posted on our website. (Yes – we will let you know if one of your respondents win so you can celebrate with them!)
Build your reputation
Internal feedback is significant – but great reviews on external platforms are even more valuable!
New customers are increasingly impacted by Google reviews, Facebook recommendation and other reviewing mechanisms depening on industry…
We help from your very first customer review by:
> Sending you the feedback immediately – so you can address any challenges.
> Encouraging the customers who love your business to rate you publically.
Keep informed
Each month we will send you a report with the monthly activies and some tips and tricks.
No lock in – Month to Month billing
We believe listening to customer feedback is a core process every business should have, and we expect a long productive relationship with you. If circumstances change, you can cancel at any point. (Please note: there is significant setup, so currently there is a two-month initial signup period.)
Have Any Questions?
We are just starting out and eager to hear from you!
Please get in touch!